FAQ's

This is a list of commonly asked questions. If you would like more in-depth information about any of our programs, please visit our Services Offered page for the program you are interested in and contact the Program Director via email for that program, or call our main number. If you would like to obtain a Rule 25 Placement Assessment to enter one of our programs, please visit our Services Offered page for the dates and times we have Walk-In Rule 25 Assessments or contact Support Staff by email or call 218-723-8444 for more information. For bed availability for one of our Residential Programs, please ask for the Intake Department.

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Question: What do I need to do to get into treatment?

Answer: You need to call the Center and schedule an initial assessment. The purpose of this assessment is to determine what level of services you need based on individual factors, and to develop an initial treatment plan.

Question: How much does it cost?

Answer: The cost of treatment depends on the level of care and the length of service. We provide an estimate of the cost to our clients based on the recommended service and their insurance benefit, if any. Self-pay clients can negotiate a no-interest payment plan that meets their needs.

Question: Will my insurance cover the cost of treatment?

Answer: Most health plans cover most or all of the cost of treatment depending on what health plans call ï¿½medical necessity. We are a network provider for the major health plans in Minnesota.

Question: How long is treatment?

Answer: The Center does not operate fixed length-of-stay programs. We believe people should get the help they need no more and no less.

Question: What is your treatment philosophy?

Answer: We believe that treatment works best when our clients choose their treatment goals. This is called client-directed therapy. There are many pathways to recovery from alcohol and drug dependency, and different levels of severity, length of problem, and capacity to change. We value honesty, open-mindedness, and willingness and use a variety of proven techniques to help each client achieve their treatment goals.

Question: Are you a 12-step program?

Answer: The Twelve Step philosophy of Alcoholics Anonymous and Narcotics Anonymous has helped millions of people achieve lasting recovery from addiction. These groups are entirely independent and not affiliated with ANY treatment center or program. All of our clients are introduced to AA and NA during treatment, may work the steps as part of their treatment, and usually become active in AA or NA following treatment. However, we do not require our clients to adopt a particular philosophy. We help our clients find a recovery support network that works for them.

Question: What about medication during treatment?

Answer: We have a very experienced medical team, including psychiatry, general medicine, and nursing. We help our clients assess the appropriate use of prescription medication during treatment. We often recommend medications specifically designed to assist in treatment and recovery. We DO expect all clients to abstain from the use of unapproved medication, illegal drugs, or alcohol during treatment.

Question: How do I make payment arrangements on my account?

Answer: Billing inquiries and payment arrangements can be made by phone. Please contact (218)723-8444 and ask for the billing department. The billing office is open Monday through Friday, 8 a.m 4:30 p.m CST.